GUARANTEE AND CANCELLATION POLICY

ALTHOUGH WE DO NOT GIVE CASH OR CARD REFUND, ALL SERVICES HAVE A 7 DAY GUARANTEE. IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR SERVICE, WE ASK THAT REACH OUT TO YOUR STYLIST TO RESOLVE ANY DISSATISFACTION. WE WILL ENSURE THE BEST QUALITY OF WORK TO BE PROVIDED.

WE COMPLETELY UNDERSTAND THAT LIFE HAPPENS. WE ASK THAT YOU GIVE A 24 HOUR NOTICE IF YOU NEED TO CANCEL YOUR APPOINTMENT. CANCELLATIONS MADE LESS THAN 24 HOURS WILL BE CHARGED 50% OF THE SERVICE BOOKED BEFORE SCHEDULING A NEW ONE WITH ANY STYLIST. IF NO SHOWED DAY OF, 100% OF THE SERVICE WILL BE CHARGED. SHOWING UP 15 MINUTES OR LATER TO AN APPOINTMENT MAY RESULT IN AN APPOINTMENT BEING RESCHEDULED, OR SERVICE BEING DOWNSIZED. THIS IS UP TO THE DISCRETION OF THE STYLIST TO KNOW IF THEY CAN PROVIDE ACCOMMODATIONS, WITH THE AMOUNT OF TIME LEFT. BY SCHEDULING A SERVICE WITH ANY EIGHT SIX ZERO SPECIALIST, YOU ARE IN AGREEMENT TO THE ABOVE INFORMATION. THANK YOU SO MUCH FOR YOUR UNDERSTANDING AND COMPLIANCE WITH OUR POLICIES!